Needs!
MEET NEEDS!
Make a patient patient...impatient!
DON’T MEET NEEDS!
Keep a patient patient...patient!
MEET NEEDS!
Keep an impatient patient...impatient!
DON’T MEET NEEDS!
If you don't already know how to get desired results, it has to do with MEETING or NOT MEETING his/her NEEDs. Check to see the results. You'll find your answer very soon. The more wisely the positive reinforcements are used is reflected in the more satisfied experience the patient is having!
The more wisely + regularly the patient's needs are met, the more the patient's patience will rise. The patient just acts better because the patient psychologically feels better.
ACT ACCORDINGLY!
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